While we can't reply immediately to every message we receive, someone from our office will reply as soon as possible; please click here to email us. Please allow 24 business hours Monday through Friday for us to return you phone call if you do have to leave a message for us.
To get the best price, please place your order online or mail your Money Order to us.
The more calls we have to take the more employees we have to hire to answer your calls. We do not want to discourage phone orders, if ordering on-line is not an option for you, but would like to limit questions as much as possible to email. This is one of the ways we are working towards keeping our prices down and offering you great discounted supplements. We have recently added two features to our site, a printable Mail-In Order Form, and a Product Catalog that you can view and print through the Adobe Reader. If you do not have a copy of Adobe Reader you can download one from Adobe's website.
When placing an order with us via ground mail:
When sending orders into to us through the mail please, if possible include a printed copy of the payment page on our website. This is the web page that would show you the cost of your product(s), the shipping fees as well as any taxes that may apply to the sale. This way we get your address, phone # ....all of the necessary information to contact you, in case of the improbable event that the product you ordered is on back order or some other unforeseeable reason that might delay the shipment of your package.
We pride ourselves in providing superior customer service, and can best achieve this goal when customer can contact us and we can contact them. All Domestic orders over $50.00 USD will be sent via UPS, so as to be insured in case of loss or damage.
If the items you ordered have not arrived, or some of the items are missing or damaged please Print Out This Claim Form and fax it mail it or email it into us. This way we we can get all the information we need and can get the issue addressed as quickly as possible.
Kornax Enterprises, L.L.C.
P.O. Box 783
Lyons, CO 80540
Local Orders: 541.929.7060
Toll-Free / US Only: 1.877.328.1744